What are the responsibilities and job description for the Account Manager I position at Planstin?
Planstin is quickly becoming a leader in administering benefits and providing related business services. Manage HR recognized Planstin as the Top Benefits Administration Services Company for 2022. As health insurance continues to become more complex and costly, Planstin has made a significant impact in the healthcare industry by keeping costs low and providing exceptional service to employers and individuals alike. It is no wonder Planstin is such a fast-growing company as many are turning to Planstin for our unique solutions.
As an Account Manager I at Planstin Administration, you will earn a competitive compensation package expected to start at $45,000-$55,000 comprised of a base salary and commission structure based on new customers and retention. The Account Manager I will be responsible for building and maintaining relationships with our clients, ensuring their satisfaction with our services, and identifying opportunities for growth.
Key Responsibilities:
- Serve as the primary point of contact for assigned clients, responding to inquiries and resolving issues in a timely and professional manner.
- Conduct regular check-ins with clients to review their account status, address any concerns, and identify opportunities for upselling additional services.
- Collaborate with internal teams to develop customized solutions that meet each client's unique needs.
- Provide ongoing training and support to clients on the use of our products and services.
- Monitor and analyze client usage data to identify trends and opportunities for improvement.
- Develop and maintain a deep understanding of our industry and competitive landscape to effectively position our services and differentiate us from our competitors.
- Maintain accurate records of client interactions and sales activity in our CRM system.
Requirements:
- Experience in a client-facing account management role or similar.
- Communication, interpersonal, and problem-solving skills.
- Ability to multitask, prioritize, and manage time effectively.
- Record of meeting or exceeding work expectations.
- Familiarity with health insurance administration and regulations preferred.
- Proficiency in CRM software and Microsoft Office.
Work Location: 1506 South Silicon Way Suite 2B St. George, UT 84770 (Moving to tech ridge in the near future!)
Work Status: Full-time, exempt
Salary: $45,000-$55,000 depending on experience plus performance based bonuses.
Benefits:
- Medical, dental, vision, a 401(k) with matching, generous paid time off (PTO), short-term disability, discounts on products, health and wellness programs and opportunities and resources for career advancement in a fast growing company dedicated to investing in employee development!
Salary : $45,000 - $55,000
