What are the responsibilities and job description for the Deal Desk position at Robert Half?
Robert Half is offering an opportunity for a skilled Billing Clerk based in Goleta, California. This role entails various functions including contract creation, billing, and handling requests for refunds. The successful candidate will be working in a dynamic environment that heavily utilizes the Salesforce platform, which is essential to the role. This role will be a long term temporary /contract employment opportunity.Responsibilities:Manage high-volume Salesforce data and cases for accuracy.Use Salesforce for quoting, ensuring precision and efficiency.Assist with contract creation, securing timely approvals.Resolve refund requests seamlessly across multiple platforms.Optimize billing processes using SaaS expertise to improve customer experience.Collaborate with internal teams to address and resolve any issues related to billing.Manage billing tasks using Zoura, ensuring all customer bills are generated and sent out on time.Handle requests for refunds using Salesforce, Zoura, and Excel, making sure all requests are properly processed and resolved.Assist with light accounts receivable tasks.
Salary : $28 - $32
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