What are the responsibilities and job description for the IT Help Desk Technician position at Robert Half?
We are looking for an IT Help Desk Technician to join our team in Bordentown, New Jersey. The selected individual will be involved in the IT sector, providing technical support, maintaining computer systems, and managing backup technologies.Responsibilities:• Troubleshoot and resolve IT issues in a timely manner• Provide technical assistance to all staff members• Maintain and update the company's computer systems and hardware• Utilize backup technologies to secure company data• Document all actions taken during problem resolution• Coordinate with other IT staff to fix complex issues• Provide guidance to users to prevent future issues• Update user manuals and IT procedures documentation as needed• Monitor system performance and report any anomalies• Participate in IT projects and contribute to improving the overall IT function.
Salary : $35,000 - $42,000
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