What are the responsibilities and job description for the Counselor position at Sante Group?
Sante is seeking
a Phone Counselor to work weekend overnight shifts with our crisis intervention team in Timonium, MD . As a Phone Counselor, you will serve as the first point of contact for individuals experiencing a crisis and will provide support by evaluating needs, assessing risks, providing goal-directed counseling and crisis planning.
What You’ll Do :
- Triage incoming crisis calls and obtain client information.
- Conduct assessments and dispatch appropriate resources when needed.
- Develop appropriate and realistic crisis plan and complete appropriate follow tasks.
- Effectively communicate clients needs while making internal agency referrals.
- Knowledge and familiarity with community resources, both mental health and non-mental health.
- Complete documentation in an accurate and thorough manner.
What You’ll Get :
- Hourly rate plus additional overnight shift differential, based on experience.
- Competitive benefits package including a 403(b) with company match and paid time off for full time employees.
- Opportunities for career growth, training and development, flexible work schedules and shifts.
- Smart, passionate, and engaged co-workers.
What We Require :
Bachelor’s Degree in Human Services or a related field of study or ten (10) years of experience working on a crisis hotline.
We understand that no candidate is perfectly qualified for any job, and we believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team.
Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.
Disclaimers :
Santé Group Companies aspires to create an organization that places value on collaboration, innovation, creativity, and inclusivity.
To achieve this success, it is essential that all members of our organization feel secure, welcomed, and respected. All members of our organization have a responsibility to uphold these values.
Last updated : 2024-05-09