Receptionist

You.

 

You bring your body, mind, heart and spirit to your work as a Departmental Representative/Receptionist.

 

Your compassion is tangible: patients feel it in the hand they hold. Families feel it in your prayers. Colleagues feel it in your support.

 

You know when to move quickly. When to sit quietly. When to laugh loudly.

 

You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

 

Us.

 

The Departmental Representative functions as a Front Office Receptionist within the Physical Medicine department which includes outpatient physical, occupational and speech therapy, providing a friendly, rapid and accurate patient arrival experience to the department throughout the course of treatment. Also responsible and accountable for providing exceptional administrative support to the department. 

 

Platte Valley Medical Center is a partner of SCL Health which is a nonprofit healthcare organization that focuses on person-centered care. Our 98-bed community hospital is proud to offer comprehensive, integrated care focused on holistic health. We are proud to extend the mission of SCL Health by providing care for the poor, the vulnerable, our communities and each other.

 

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.

 

We.

 

Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.

 

We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.

 

We’re proud of what we know, which includes how much there is to learn.

 

 

 

 

Your day.

 

This is a full-time position, Monday-Friday; shifts could be 6:45-3:15 or 9:45-6:15.

 

As a Receptionist you need to know how to:

 

• Greet patients, perform arrival documentation in systems, and administer appropriate forms to patient. Schedule all patient follow-up appointments once initial evaluations complete. Obtain accurate information from patient/family in a pleasant, efficient manner to input into the computer system.


• Process and maintain schedules for all disciplines; manage clinical schedule, coordinating with therapists, patients and PASC team to maximize clinic productivity. Reschedule patients when needs arise.


• Maintain a clean, organized and safe work environment. Perform opening and closing procedures to ensure smooth clinical operations.


• Provide clinical documentation (patient evaluations, progress notes and discharge summaries) to referral sources in a timely manner. Perform area clerical duties such as typing, photocopying, filing, scanning and faxing documents, medical records, reports and other materials, based on departmental needs.


• Compile monthly stats. Assist department with charge corrections, data entry into reports, creating and maintaining databases, spreadsheets, and other documents using a variety of software applications.


• At all times maintains professional public image and behavior towards co-workers, hospital medical staff, visitors and patients. Demonstrates awareness of his/her public image in interpersonal relationships in the workplace. Communication, cooperation and assistance are given promptly in a clear and courteous manner. Consistently adheres to the confidentiality policy.


• Collaborate with clinical staff and PASC team to troubleshoot account issues. Work with needs of individual department and staff.


• Demonstrate a teachable, positive, can-do attitude by adapting to change, viewing problems as a challenge and not an obstacle, and developing solutions. 

 

Your experience.

 

We hire people, not resumes. But we also expect excellence, which is why we require:

 

• High School Diploma or G.E.D. equivalent, required.


• CPR required by completion of the unit-specific orientation and before working independently.


• One (1) year of medical office experience, preferred.

 

Your next move.

 

Now that you know more about being a Receptionist on our team, we hope you’ll join us at SCL Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.

 

 

Salary : $1 - $1,000,000