What are the responsibilities and job description for the Program Manager position at Sevita?
Program Management – Program Manager
Salaried position M-F
As a Program Manager, you will be responsible for the daily operation of the program, ensuring that performance targets are met and that clinical staff is provided with operational training.
- Manage program staff by providing continuous coaching, feedback, and progressive discipline when necessary
- Assign caseloads, evaluate performance for quality assurance, conduct new employee orientation, and manage staff development and training
- Supervise and manage assigned staff, including performance evaluations and scheduling; resolve employee relations issues as needed; make decisions related to employment Supervise clinical and crisis management and establish on-call duties
- Develop and maintain working relationships with all individuals served, families, funding sources, and regulatory agencies, as appropriate, and monitor their satisfaction with services
- Project revenue and monitor monthly expenses in conjunction with program goals
- Promote and market programs to funding sources, community agencies, families, and related groups; ensure a timely response to all requests for information, services, and documentation
- Monitor compliance with all regulatory, contractual, corporate, and legal requirements; ensure that all records are accurate and up-to-date Maintain knowledge of clinical standards and ensure compliance in terms of treatment interventions
- Serve as liaison with consulting staff (psychiatrist, psychologists, physicians, etc.)
- Monitor the availability and efficacy of community-based support and other supports required by the program
- Oversee appropriate interface with billing system and other operating units as necessary to meet company requirements
- Recommend policies and procedure to enhance program efficiency, using technical and analytical tools to measure performance and productivity
Qualifications:
- Bachelor’s Degree in Social Work, Psychology, or related field required
- Three years of clinical experience or three years of supervisory experience (will train the right candidate if no supervisory experience)
- Strong communication skills with ability to build rapport with others
- Self-motivated and detail-oriented with ability to multi-task
- Well-organized with ability to prioritize workload and meet deadlines
Why Join Us?
- Full compensation/benefits package for employees working 30 hours/week
- 401(k) with company match
- Paid time off and holiday pay
- Complex work adding value to the organization’s mission alongside a great team of coworkers
- Enjoy job security with nationwide career development and advancement opportunities
We have meaningful work for you – come join our team – Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. Equal Opportunity Employer, including disability/vets
