What are the responsibilities and job description for the Service Advisor position at Standard Motor LLC?
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
Guest Services
Description
Certainly! Here's the revised job posting with the updated dealership name :
- Join Our Winning Team as a Service Advisor at Acura of Los Angeles Westside!
- Are you a standout performer with a proven track record in the service department? Do you believe your "TOP DOG" status should be reflected in your compensation? Acura of Los Angeles Westside is searching for top-notch service advisors who excel in delivering exceptional results.
- What We Offer :
- Competitive Pay
- Guaranteed hourly wage plus excellent commission.
- Dynamic Work Environment
- Fast-paced and vibrant workplace.
- Comprehensive Benefits
- Medical, dental, vision, and more for you and your qualified family members.
- Career Growth
- Paid training, development opportunities, and clear career advancement paths.
- Work-Life Balance
- Paid vacation, sick time, and a 401(k) retirement program with company match.
- Your Role :
- Welcome Guests
- Greet and assist customers as they arrive in the service drive.
- Communicate Effectively
- Discuss vehicle concerns empathetically and provide tailored solutions.
- Detail-Oriented
- Prepare and manage detailed repair orders, noting specific customer concerns.
- Keep Customers Informed
- Provide timely updates on repair progress and handle any changes.
- Customer Service Excellence
- Maintain high Customer Service Index Scores and resolve complaints professionally.
- Organized Scheduling
- Schedule appointments and ensure an efficient, organized workflow.
- What We're Looking For :
- Education & Experience
- High school diploma or GED required; prior experience as a Service Advisor preferred.
- Skills
- Excellent communication, customer service, organizational, and negotiation skills.
- Technical Proficiency
- Strong computer and phone skills; ability to use common sense to follow instructions.
- Professionalism
- Maintain a professional appearance and work ethic; excellent driving record required.
- Physical Requirements
- Ability to sit, stand, lift up to 50 pounds, and operate vehicles or equipment as needed.
- About Us :
Acura of Los Angeles Westside is dedicated to fostering a supportive and inclusive work environment. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, veteran status, or disability.
Position Requirements
Full-Time / Part-Time
Full-Time
Position
Service Advisor
Location
Acura of Los Angeles
About the Organization
Join the All-New Acura of Los Angeles Westside Team! π
Are you ready to be part of something revolutionary? Acura of Los Angeles Westside, the newest Acura dealership in Los Angeles, is changing the game and looking for passionate individuals to join our pioneering team! Located at 6250 W Slauson Ave, Culver City, CA 90230, we're not just selling cars; we're transforming the traditional dealership experience.
Ready to be a part of automotive history? Submit your resume and cover letter at www.acuraoflosangeles.com or visit our groundbreaking dealership in person at 6250 W Slauson Ave, Culver City, CA 90230. Join us on the journey to redefine excellence in the automotive industry!
Accelerate your career with Acura of Los Angeles Westside - where tradition meets transformation! ππ
This position is currently accepting applications.