What are the responsibilities and job description for the Configurator position at Swanktek?
This position will provide maintenance and support for Web-based Governance, Risk, and Compliance (GRC) tool. This position may also be involved in new development, maintenance and enhancements which would encompass testing, implementation, documentation, and support.
- Serve as the point of contact for state of Michigan’s GRC tool, LockPath by Navex Global and serve as the System Configurator for Security Accreditation/Risk Management process.
- Troubleshoot issues, seek solutions, and provide support where needed. Ensure solutions to issues have been determined, implemented, and resolved.
- Python programming experience and general database design knowledge is highly desirable.
- Work with other team members when tasks call for a cross-team solution.
- Learn and understand the client's business process.
- Maintain constant availability to the clients/customers (e.g., e-mail and telephone) during client working hours.
- Maintain and update system and project documentation.
- Implement new functionality, workflows, processes, and/or reporting in the GRC tool including configuration, and testing.
- Communicate with Navex Global regarding GRC software issues, maintenance, and any other software violations.
- Analyze GRC issues/incidents to identify root cause. Work closely with vendor’s product support team to implement solutions where needed.
Job Type: Contract
Salary: $40.00 - $45.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- East Lansing, MI 48823: Reliably commute or planning to relocate before starting work (Required)
Experience:
- GRC: 4 years (Required)
- governance, risk, and compliance: 5 years (Required)
Work Location: In person
Salary : $40 - $45
