What are the responsibilities and job description for the Budtender position at Sweet Dirt?
Sweet Dirt is looking to add part time and full time staff to our growing Portland Team!
Through producing small carefully curated batches of MOFGA certified clean cannabis, Sweet Dirt strives to maximize the therapeutic effects of its products leading to a greater level of well-being and relief for customers as well as gaining a reputation for patient-centric, high quality, unadulterated products, and cultivating a friendly environment for customers and employees.
Our Sales Associates are responsible for helping guests, checking them out, cash handling and customer service. Associates must possess the ability to listen well and communicate effectively with various audiences. As a budtender, you must possess a deep understanding of the products and answer any question regarding strain type and use of product. Sweet Dirt is willing to train the canna-curious; novice cannabis users are encouraged to apply. A strong customer-centric mindset is preferred of all applicants.
Duties & Responsibilities
- Responsible for sales and customer experience by maintaining a tidy, safe, and inviting retail environment
- Able to talk about use of cannabis in a professional and respectful way
- Maintain product knowledge
- Ensure the sales floor is properly stocked and the presence of the store is well maintained
- Greeting customers warmly when they enter
- Accurately use and maintain the Point of Sale (POS) systems Cannabis 365 and METRC
- Correct cash handling and discount application
- Verifying proper paperwork, documentation and ID for patients and guests
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies, procedures, and regulations
- Responsible for completion and renewal of regulated/mandatory trainings and certifications
- Other duties as assigned by the Management Team
Skills & Abilities
- Demonstrated English verbal and written skills
- Exceptional Customer Service skills
- Desire to learn about our products and cannabis
- Knowledge of basic computer skills; Point of Sale software and cash management
- Strong attention to detail and a team-player mentality
- Fun attitude and strong work ethic
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
- Familiarity with/ ability to learn Office 365, METRC and MS Dynamics
Education & Experience
- High school diploma or equivalent
- Customer service experience strongly preferred
- Experience in the cannabis industry preferred
- Candidates who possess an IIC issued by Maine's Office of Marijuana Policy are strongly preferred
Requirements
- MUST be 21
- Must be able to lift up to thirty pounds
- Capability to stand for long periods of time
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Weekend availability
Work Location: One location