What are the responsibilities and job description for the Billing clerk position at TEKsystems?
Description :
The Billing Clerk is responsible for ensuring that invoices are submitted accurately and on time to customers. The position interacts regularly with both external and internal customers.
- Know and understand account specific requirements - required charges, customer contracts, customer contacts, billing periods
- Review shipments for necessary info in TMSF
- Available to answer questions from the customer that may arise regarding the invoice
- Collaborate with internal customers on issues affecting their account(s)
- Billing Clerk is accessing PDF invoices through email and uploading to customer payment portals to ensure they are getting listed under the correct PO number.
- This person will work out of shared inbox and will be expected to post at least 100 invoices per day.
- Looking for someone who is familiar with Microsoft Excel. They will be sorting and filtering within Excel (invoice number, load number, customer PO #'s, dates, etc.)
- Must have experience within Microsoft Outlook.
Skills :
customer service oriented, problem management, logistics
Additional Skills & Qualifications :
- Knowledge and Utilization of TMS or other tracking systems.
- Knowledge of Microsoft Tools and other applications : Ability to leverage Excel and other MS programs, including Word, Excel, Outlook, Skype, etc.
Also, use of Adobe Acrobat. (this person needs ability to know how to attach documents to email)
- Ability to self-manage daily workload and maintain focus of individual and team goals.
- Customer Service phone etiquette with the ability to diffuse difficult situations.
- Ability to read and interpret Carrier Rate Agreements.
- Ability to effectively communicate directly when carrier when necessary to resolve invoice discrepancy.
- Proficient in 10-key
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-07-13
