What are the responsibilities and job description for the Team Lead position at Tempur-Pedic?
Tempur-Pedic Luxury Team Lead’s primary responsibility is to provide excellent customer service while selling and marketing Tempur-Pedic products. This individual will also serve as a member of management when the Store Manager is not available. This could include opening and/or closing the store as well as covering the management duties.
Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Essential Role Responsibilities:
- Demonstrate enthusiasm and interest for providing exceptional customer service and creating a welcoming and consultative experience.
- Provide excellence in customer service including product information and appropriate follow-up.
- Support the store in maintaining the standards of presentation and product care.
- Foster and support a collaborative and open environment.
- Ensure all safety and security procedures are followed.
- Maintain a consistently neat and professional appearance in accordance with company dress code standards.
- Special duties as assigned by store management.
Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Requirements
Role Requirements
- 1-3 years retail sales experience (or equivalent combination of education and experience) with high-end luxury and/or custom products
- Strong ability to connect with customers, build trust, and foster relationships.
- Flexibility in work schedule reflecting the needs and patterns of store hours.
- Self-directed and able to work independently.
- Ability to develop interpersonal skills and capabilities through on-going training, as provided by the company.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $16