Program Manager

Ok so, this is not just another job description and Tundra is not just another company. We have spent the past 18 years building one of the fastest growing and most successful companies in the world. So please give it some thought before you apply, do you share our passion for growth? Do you share our desire to lead in everything we do?

We are looking for the very best to join us on our journey and our ultimate mission to revolutionize the recruitment industry. We are certain you are talented and likely have what it takes to succeed, it is however our culture that must be a fit for both parties. At Tundra, our culture is everything, we are relentless in building an organization where team members can thrive. We are a passionate, sometimes crazy bunch, who are growth obsessed. If achieving double digit growth with a crazy group of passionate team members sounds like a fit for you then please consider this your invitation to apply, but before you do a little more to consider….

We are a global provider of innovative staffing solutions and services, operating offices across North America, Europe and Asia. Tundra was formed with a simple idea — Go Beyond. We challenge the norm, and always look to make improvements while redefining clients’ expectations. Our team is hungry, always looking to roll up their sleeves and face challenges head on, does this sound like a fit?

What You’ll Be Doing:

As a program manager you will be responsible for ensuring success for our enterprise client in all facets of their contingent labor program. You will bring expertise to maintain and evolve best practices ensuring this program remains compliant, and best in class. You’ll lead a team that will synergize with the client to ensure the best possible experience and ultimately the highest level of delivery to the entire hiring manager population.

• Regularly and proactively consult with hiring managers to ensure contract success and to provide early mitigation and resolution of issues related to the contingent labor workforce
• Create and maintain accurate candidate, client and job records in applicant tracking system
• Problem solve for and reconcile any variances from the predefined system/process to ensure adhesion to best practices
• Facilitate training and advise hiring managers and agency partners on the contract recruitment process
• Provide regular and ad-hoc operational reports and trend analysis to managers and executives on the recruitment process, contractor procurement and staffing agency effectiveness
• Assist in the development and definition of processes, documentation of processes, and project plans etc.
• Consult with hiring managers on hiring requirements to ensure they are seeking the correct and relevant skills and experience for their needs, and that the resources are attainable at the most competitive rate
• Support payroll operations and serve as the Client’s main escalation point
• Collaborate with leadership to support the progress and success of key strategic initiatives, and proactively inform and advise of significant changes related to operations or performance against strategy for the accounts, market segments, and channels for which you support

How You’ll Succeed:

• Leverage your strong experience with VMS, ATS, CRMs tools, and their integration capabilities
• Have a deep understanding of complex contingent labor program operations and apply an analytical mindset and leverage available tools to deploy optimized solutions
• Problem solve with collaboration and empathy, and use your expertise and relationships to influence without authority to achieve alignment on solutions
• Serve as the client’s subject-matter expertise on contingent workforce management and human resources talent attraction
• Lead, support and elevate a team of high performers to achieve their goals in line with the client’s best interests

Who You Are:

• You are a “thinker” who is curious, driven, passionate, and you question the norm to find the best solutions for your clients and for Tundra. 
• You can develop successful solutioning strategies, techniques and tactics. You want to grow and have an impact on the organization.
• You have exceptional communication and facilitation skills.
• You go above and beyond for our clients, because it’s the right thing to do.
• You are an independent worker who takes initiative and acts like an owner.
• You lead with integrity and can influence and motivate those around you.
• You are self-motivated, results driven and maintain outstanding composure in the face of extraordinary challenge. 

Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.

Open ears. Open minds. Open futures