What are the responsibilities and job description for the E- Commerce CSR position at Ultimate?
Job Description
Qualifications*2 or more years of customer support experience*Strong analytical and problem-solving skills*Strong phone contact handling skills and active listening*Ability to multitask, prioritize, and manage time effectively in a fast-paced environment*Positive attitude with a strong work ethicResponsibilities*Managing email tickets, chat requests, inbound & outgoing calls*Coordinate with sellers to ensure shipping/tracking information is correct and available in a timely manner*Build sustainable relationships and trust with customers and sellers through message system communication*Provide appropriate solutions and alternatives within an appropriate amount of time
For immediate consideration pls send your resume
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to narana@ultimatestaffing.com
