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Technical Customer Support Representative III Salary in the United States

How much does a Technical Customer Support Representative III make in the United States?

As of August 01, 2026, the average salary for a Technical Customer Support Representative III in the United States is $56,482 per year, which breaks down to an hourly rate of $27.

However, a Technical Customer Support Representative III's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $70,237
  • Majority Range (25th-75th percentile): $50,333 to $63,682
  • Entry-Level (10th percentile): $44,735
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Technical Customer Support Representative III Salaries

A Technical Customer Support Representative III's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Representative III Salaries?

Experience is a primary driver of a Technical Customer Support Representative III's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Customer Support Representative I (0-1 years): $38,511
  • Technical Customer Support Representative II (1-3 years): $49,752
  • Technical Customer Support Representative III (3-5 years): $56,482
  • Technical Customer Support Team Leader (5+ years): $76,642
  • Technical Customer Support Supervisor (5+ years): $90,296
Job Role Years of Experience Average Salary
Technical Customer Support Representative I0-1 years$38,511
Technical Customer Support Representative II1-3 years$49,752
Technical Customer Support Representative III3-5 years$56,482
Technical Customer Support Team Leader5+ years$76,642
Technical Customer Support Supervisor5+ years$90,296
View as Graph

How Do Technical Customer Support Representative IIIs Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Customer Support Representative IIIs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $62,537.
  • California: $62,300.
  • Massachusetts: $61,469.

Top Paying Cities for Technical Customer Support Representative III

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $71,241
  • San Francisco: $70,461
  • Oakland: $68,976

What Skills Can Increase a Technical Customer Support Representative III's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 11.04% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Microsoft Office (Mentioned in 2.87% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
  • Accounting (Mentioned in 1.36% Job Postings): Creating financial statements and reports based on the summary of financial and business transactions.
Skills Demand Percentage
Customer Service 11.04%
Microsoft Office 2.87%
Accounting 1.36%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Technical Customer Support Representative III's salary.

  • Payment Processing: Can increase your salary by up to 44%.
  • Coordination: Can increase your salary by up to 23%.
  • Operations Support: Can increase your salary by up to 22%.
Skill Salary Salary % Increase
Payment Processing $81,334
44%
Coordination $69,473
23%
Operations Support $68,908
22%
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Technical Customer Support Representative III Salary by Company Size: Startups vs. Enterprise

Technical Customer Support Representative III salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $63,228. While startup companies pay approximate $53,490.

Technical Customer Support Representative III Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $53,490
Growth Stage 51~500 $56,572
Established 501~5000 $61,058
Enterprise 5000+ $63,228

Technical Customer Support Representative III Salary by Industry: Top Paying Sectors

For Technical Customer Support Representative III roles, the industry you choose can affect earning potential by as much as 44% (the gap between the highest and lowest paying industries). Data shows that the Internet and Pharmaceuticals sectors offer the strongest compensation, at 22% above the average. In contrast, Technical Customer Support Representative positions in Hospitality & Leisure or Transportation typically offer lower base pay, as these industries often view Technical Customer Support Representative III as a support function rather than a direct revenue driver.

The top paying industries for a Technical Customer Support Representative III

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Internet$68,908$33.022%
Pharmaceuticals$67,778$33.020%
Financial Services$66,649$32.018%
Energy & Utilities$63,260$30.012%
Software & Networking$63,260$30.012%

How Education impacts an Technical Customer Support Representative III's Salary?

Your level of education can impact your salary potential. While many Technical Customer Support Representative III enter the field with a Bachelor's Degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Technical Customer Support Representative III with a Bachelor's Degree is between $56,126 and $60,322.

Technical Customer Support Representative III Salaries by Degree Level

Typical Education for Technical Customer Support Representative III
Degree Level % of user with this level of education
No Diploma 16.7%
High School 16.7%
Associates 16.7%
Bachelors 50.0%
Masters 16.7%
Doctorate 0.0%
View as Graph

Technical Customer Support Representative III Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Representative III's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026
$50,333
Average $56,482/year
$63,682
$4,194
Average $4,707/month
$5,307
$968
Average $1,086/week
$1,225
$24
Average $27/hour
$31
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $63,682 $5,307 $1,225 $31
Average $56,482 $4,707 $1,086 $27
25th Percentile $50,333 $4,194 $968 $24

Technical Customer Support Representative III Salary Growth & Career Path

Technical Customer Support Representative III

Next Role

Advancement

For a Technical Customer Support Representative III, the most direct path to higher earnings is advancing to the Technical Customer Support Team Leader role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $76,642 - a projected growth of 36% over your current level.

Most common benefits for Technical Customer Support Representative III

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Technical Customer Support Representative III

Here are companies hiring for Technical Customer Support Representative III and their salaries, click below for more details.

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FAQ about Technical Customer Support Representative III

1. Where can a Technical Customer Support Representative III earn the most?

A Technical Customer Support Representative III's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Technical Customer Support Representative III earns the most in San Jose, CA, where the annual salary of a Technical Customer Support Representative III is $71,241.

2. What is the highest pay for Technical Customer Support Representative III?

The highest pay for Technical Customer Support Representative III is $70,237.

3. What is the lowest pay for Technical Customer Support Representative III?

The lowest pay for Technical Customer Support Representative III is $44,735.

4. What are the responsibilities of Technical Customer Support Representative III?

Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. May train or guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience.

5. What industry pays the highest salary for Technical Customer Support Representative III?

The Internet industry offers the highest average compensation for Technical Customer Support Representative III roles, with salaries approximately 22% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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