What are the responsibilities and job description for the Dental Office Manager position at VHM?
The office manager manages the day-to-day functions and staff of the practice. This includes but is not limited to; acting as a liaison between patients and practitioners, maximize patient scheduling and flow, and collections. This position actively promotes effective and efficient operation of the practice while meeting or exceeding financial goals of the practice and/or the company.
JOB DUTIES:
· Assures maximized collection on daily basis
Manages day to day activities and staff of the practice.
· Acts as liaison and provides support to dentists and staff.
· Manages workflow to assure smooth and efficient patient flow
· Assures compliance with company policies
· Oversees inventory control management of supplies -- dental and front office
· Ability to evaluate team members and perform employee reviews with input from the dentist(s)
· Ensures adherence to OSHA standards for safety and infection control.
· Assures compliance with all HIPAA regulations
· Assures appropriate documentation of any patient complaint or incident and works to resolve issues following management policies. Informs Director of Operations of such.
· Handles all staff issues, complaints and concerns in a timely and confidential manner.
· Develops team meeting agenda and runs morning huddle
· Provides training for clerical staff and front desk as appropriate
· Completes required reports in timely manner; understand content and has ability to address issues.
· Motivates, communicates, and provides a positive environment in which all employees find job satisfaction
· Communicates frequently with Director of Operations on status of all practice functions (especially financial) and issues.
· Performs all duties as requested by dentist and/or corporate management.
· Assures productive, full schedules for each provider
· Oversees appropriate entry and scheduling of treatment plans
· Monitors unscheduled treatment and assures attempts at scheduling patient
Job Type: Full-time
Pay: $40,000.00 - $82,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Dental Office: 3 years (Required)
Work Location: One location
Salary : $40,000 - $82,000