What are the responsibilities and job description for the Cafe Manager position at Wantable?
Cafe Manager
Salary / Exempt
We are looking to hire an experienced café manager to oversee day-to-day operations and deliver best in class service. As the Cafe Manager you will simultaneously manage the dining room, kitchen and catering functions by directing and motivating your team to provide food and customer service that elicits genuine smiles.
To be successful as a café manager, you should demonstrate exemplary management and leadership skills and ensure that the café staff carries out all duties efficiently. Ultimately, an exceptional café manager should be able to achieve excellent customer service.
Responsibilities
- Manage and motivate employees through constant communication
- Make sure guests are receiving "Best In Class" customer service at all times
- Maintain food service and production levels - ensure that food is prepared and served in the appropriate quantity and with the utmost quality
- Ensure operations are in accordance with kitchen sanitation and safety standards
- Start-up and shut-down of restaurant equipment and processes (opening/closing shifts)
- Handle inventory responsibilities including food orders and receipt
- Deliver food during peak hours of operation
- Perform administrative duties including required reports
- Suggest new menu items based on customers' preferences and feedback
- Identifying strategies to retain and attract customers
- Manage all Social Media accounts
- Oversee the retail kiosk operation
Requirements:
- High school diploma or GED.
- Bachelor's degree or certification in business administration or business management is advantageous.
- Proven management experience in the hospitality industry.
- A food handler's license.
- Sound knowledge of food health and safety regulations.
- Strong business acumen.
- Exemplary management skills.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
Benefits
Benefits:
Wantable team members local to Milwaukee enjoy free food, coffee, and drink in our HQ's beautiful new Wantable Cafe. We have a laid-back, casual environment in a state-of-the-art new HQ.
We offer flexible schedules, paid parental leave (mothers AND fathers), and a private room for nursing mothers when working from Wantable's HQ.
Even more exciting: paid vacation and six and a half paid holidays per year, plus a 50% discount on all merchandise. You’ll be eligible for the discount on your first day.
Important, but maybe less thrilling: we offer medical (traditional and high deductible), dental, and vision insurance, as well as a 401K (both pre-tax and Roth options). When working from HQ, have ample parking, and if you take the bus we’ll fully reimburse your fare receipts.
We also have seriously fun company events. We like to work hard and play hard.
