Lead Teller

Lead Teller
Are you passionate about customer service? Do you like helping others move money globally? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive?  Join Western Union as a Lead Teller!

Role Responsibilities

• Provide training, guidance and accountability for all Tellers and Senior Tellers at assigned stores.
• Review cash deposits and process cash transfers.
• Reconcile store’s daily money transfer activity and cash position.
• Schedule hours for all store associates.
• Develop and execute marketing plans for location.
• Hours will include afternoon and evening hours as well as weekends and holidays.

Role Requirements

• 3-5 years of Teller experience, with a preference for 2 years as a people manager.
• Experience with customer service and money handling.
• Fluency in English and Spanish is required.
• Microsoft Office Skills/Computer Skills.
• Experience working within compliance standards, following standard operating procedures.
• Experience working in a client facing position providing excellent customer service support.
• Ability to open and close store locations and provide leadership oversite to other Tellers.

We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary
The hourly rate is $25.25 per hour.

Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
 

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.