What are the responsibilities and job description for the Outreach Coordinator position at WWBIC?
The Outreach Coordinator is a full-time position responsible for specific targeted outreach and partnership efforts and for coordinating and expanding WWBIC’s small business training and lending programs in communities of color in the Greater Milwaukee Region. The Outreach Coordinator position is a temporary position for 1 year.
Essential Job Duties:
- Create, develop, coordinate, and implement specific outreach efforts to assist with overall business development opportunities, training and loan opportunities for communities of color.
- Conduct all internal assessment to understand needs and barriers for small businesses (exploring, prospective, and established); triaging needs to better facilitate the service delivery model.
- Represent WWBIC at regular partnership meetings to share and enhance understanding of services offered by each principal partner; ultimate knowledge sharing to manage referrals among the agencies to advance support and resources to communities of color
- Assist with marketing pilot program and complete after action reviews for iteration and refinement of strategies deployed.
- Coordinate all referral services, as needed, to principal partners (Self Help Credit Union; Northwest Side CDC)
- Collect and track counseling hours; input them regularly into Outcome Tracker Database. Monitor and assist in the fulfillment of related contracts. Provide outcome reports as requested. Support program deliverables and goals through strategic outreach efforts and activities.
- Work collaboratively with assigned Program Manager to provide status updates on programming and deliverables
- Work in concert with principal partner outreach coordinators to advance learnings and best practices for deployment, as needed
- Assist in overall mission of WWBIC by working in a team environment to effectively complete other duties as assigned.
Qualifications:
- Bachelor’s degree or equivalent experience required
- Minimum three to five years experience, preferably working with small business or in economic development, preferably with a focus on service to communities of color and/or low-to-moderate income individuals
- Must possess familiarity with assigned targeted markets
- Excellent organizational, analytical, inter-personal communication skills and attention to detail a must
- Require good verbal communication skills with diverse audiences, ability to meet deadlines and demonstrate professionalism
- Must have demonstrable computer skills including Microsoft Office skills; access database experience preferred
- Valid driver’s license and proof of liability and property damage insurance on vehicle used is required as position requires local travel and evening/occasional weekend work can be expected
- The ideal person is flexible, positive, and has a sense of humor. Must present a positive professional appearance at all times
Job Types: Full-time, Temporary
Pay: $39,000.00 - $47,000.00 per year
Schedule:
- Monday to Friday
Work Location: One location