Supervises the daily operations of the word processing division.
Plans, assigns, and reviews word processing work to ensure timely completion. Responsible for the purchase, usage, maintenance and storage of the sophisticated word processing equipment.
| Job Title | Job Description | |
|---|---|---|
| 1 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
| 2 | Claims Investigations Supervisor II | The Claims Investigations Supervisor II oversees the investigation of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Supervises most activities in the claims department. Being a Claims Investigations Supervisor II supervises negotiations to settle claims out-of-court up to a predetermined limit. Interacts with claimants and oversees the review of claim forms and other records to determine insurance coverage. In addition, Claims Investigations Supervisor II refers claims exceeding authorized limits to next level of supervision. May be responsible for reviewing and processing highly complex or high-value claims. May assists in training subordinate Property and Casualty Claims Examiners and Adjusters. A level II supervisor has authority for personnel actions and oversees most day to day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Claims Investigations Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Claims Investigations Supervisor II typically requires 3 years experience in the related area as an individual contributor. |
| 3 | Warehouse Operations Supervisor | The Warehouse Operations Supervisor oversees inventory levels, monitors the safety of goods, and ensures the efficient usage of warehouse space. Supervises the overall warehouse operations and daily activities of staff. Being a Warehouse Operations Supervisor may require an associate's degree or its equivalent. Operates an applicable system to update inventory status and respond to stakeholder's inquiries. In addition, Warehouse Operations Supervisor typically reports to a manager. The Warehouse Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Warehouse Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. |
| 4 | Corporate Compliance Supervisor | The Corporate Compliance Supervisor monitors all activities impacted by regulatory requirements related to the organization's governance and any industry-specific or location-specific laws. Supervises the compliance programs, policies, reporting, and practices for an organization or business. Being a Corporate Compliance Supervisor implements risk-based compliance testing of existing procedures and controls to identify, detect, and correct noncompliance. Utilizes established internal controls and auditing systems that monitor and report on regulated activities and processes. In addition, Corporate Compliance Supervisor implements changes to compliance processes due to new or amended regulations. Supports communication and training initiatives that inform stakeholders about compliance requirements. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Corporate Compliance Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Corporate Compliance Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
| 5 | Design/Drafting Senior Supervisor | The Design/Drafting Senior Supervisor plans, assigns, and reviews the work of drafters and other employees working on design projects. Supervises a team within an organization's computer-aided design (CAD) department. Being a Design/Drafting Senior Supervisor analyzes data and reviews drawings/plans to ensure quality of work and project feasibility. Ensures deadlines, goals, and production standards for the department are met. In addition, Design/Drafting Senior Supervisor reviews project results and makes recommendations for improvement. Provides CAD technical support and develops solutions. Uses knowledge of the field to keep the department's software, techniques, and tools up to date. Typically requires a bachelor's degree. Typically reports to a manager. The Design/Drafting Senior Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Design/Drafting Senior Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
| Skills | Proficiency Level |
|---|---|
| Planning and Organizing | Level 3 |
| Coordination | Level 3 |
| Coaching Others | Level 3 |