Sample Job Description for Network Operations Center Manager
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Network Operations Center Manager Job Overview
Network Operations Center Manager Job Description Sample
Manages the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs.
JOB LEVEL
M02
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Director
Salary Range
BASE 50%
$132,070
TOTAL 50%
$138,720
Job Responsibilities for Network Operations Center Manager
Directs testing, configuration changes, or upgrades to network hardware or software. Oversees monitoring of the network traffic and performance to identify and troubleshoot any issues. Leads incident response and implements standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Develops capacity planning forecasts and strategies. Manages relations with vendors and service providers and monitors performance quality to ensure required service levels are delivered.
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View Job Description Templates of Similar Jobs
| Job Title | Job Description | |
|---|---|---|
| 1 | Logistics Operations Manager | The Logistics Operations Manager creates procedures for logistics management to optimize product workflow and minimize cost. Manages and plans for logistics policies, objectives, and initiatives. Being a Logistics Operations Manager typically requires a bachelor's degree. Has responsibilities for vendor selection and negotiation, distribution, transportation, and inventory control. In addition, Logistics Operations Manager typically reports to a senior manager. The Logistics Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Logistics Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 2 | Entry Network Engineer | The Entry Network Engineer configures various network devices and services. Assists in the installation and maintenance of network communications. Being an Entry Network Engineer may assists network architecture design, feasibility and cost studies. Troubleshoots the network issues within established guidelines. In addition, Entry Network Engineer must have knowledge of Internet, computer, routers, switches, firewall, etc. Typically requires a bachelor's degree of computer science, or engineering or its equivalent. Typically reports to a manager. Being an Entry Network Engineer works on projects/matters of limited complexity in a support role. Work is closely managed. Working as an Entry Network Engineer typically requires 0-2 years of related experience. |
| 3 | Network Implementation Engineer V | The Network Implementation Engineer V conducts network architecture design, feasibility, and cost studies. Develops and deploys plans and designs of network systems that will meet an organization's requirements for performance, security, and compliance with relevant standards and regulations. Being a Network Implementation Engineer V troubleshoots network issues and develops appropriate solutions, resources, and deployment processes. Defines monitoring, maintenance, expansion, contingency, and recovery plans and strategies to ensure the network is responsive to changes in demand. In addition, Network Implementation Engineer V keeps informed of the latest technologies to enhance knowledge of networking hardware, software, and best practices. Usually is certified in vendor-specific products. Typically requires a bachelor's degree in computer science, electrical engineering or equivalent. Typically reports to a manager. Being a Network Implementation Engineer V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a Network Implementation Engineer V typically requires 10+ years of related experience. |
| 4 | Intermediate Network Engineer | The Intermediate Network Engineer troubleshoots the network issues with diverse scope. Installs, maintains and evaluates network systems and communications. Being an Intermediate Network Engineer must have extensive knowledge of Internet, computer, routers, switches, firewall, etc. Typically requires a bachelor's degree of computer science, or engineering or its equivalent. Assists network architecture design, feasibility and cost studies. In addition, Intermediate Network Engineer typically reports to a manager. Being an Intermediate Network Engineer gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as an Intermediate Network Engineer typically requires 2 to 4 years of related experience. |
| 5 | Network Implementation Engineer IV | The Network Implementation Engineer IV conducts network architecture design, feasibility, and cost studies. Develops and deploys plans and designs of network systems that will meet an organization's requirements for performance, security, and compliance with relevant standards and regulations. Being a Network Implementation Engineer IV troubleshoots network issues and develops appropriate solutions, resources, and deployment processes. Defines monitoring, maintenance, expansion, contingency, and recovery plans and strategies to ensure the network is responsive to changes in demand. In addition, Network Implementation Engineer IV keeps informed of the latest technologies to enhance knowledge of networking hardware, software, and best practices. May be certified in vendor-specific products. Typically requires a bachelor's degree in computer science, electrical engineering or equivalent. Typically reports to a manager. Being a Network Implementation Engineer IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Network Implementation Engineer IV typically requires 7+ years of related experience. |
Network Operations Center Manager Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Business Performance Management | Level 2 |
| Budgeting | Level 2 |
| Planning and Organizing | Level 4 |