Also referred to as: IT Support Operations Supervisor
Requirements and Responsibilities

Computer Operations Supervisor administers computer operations department policies and procedures. Supports and administers data retention/recovery and production job schedule environments. Being a Computer Operations Supervisor supervises employees assigned to a particular shift. Performs continuous analysis of production jobs, backup processes, system monitors and server availability and provides solutions working with all groups impacted. Additionally, Computer Operations Supervisor may require an associate degree in a related area. Typically reports to a manager. The Computer Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Computer Operations Supervisor typically requires 3 years experience in the related area as an individual contributor.

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