Consumer Loan Collection Supervisor II supervises a group of consumer loan collectors and assists in developing strategies to minimize collection portfolio loss. Assists in designing and administering collection processes, policies, and procedures, also supervises use of computerized collection systems. Consumer Loan Collection Supervisor II, a level II supervisor has authority for personnel actions and oversees most day to day operations of group. May require a bachelor's degree in area of specialty. Additionally, Consumer Loan Collection Supervisor II typically reports to a manager or head of a unit/department. The Consumer Loan Collection Supervisor II supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Consumer Loan Collection Supervisor II typically requires 3-5 years experience in the related area as an individual contributor.