Also referred to as: Consumer Loan Collector, Experienced, Loan Collections Specialist II
Requirements and Responsibilities

Consumer Loan Collector II contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Follows set policies and procedures when determining suitable collection solution. Being a Consumer Loan Collector II requires a high school diploma or its equivalent. Typically reports to a supervisor. To be a Consumer Loan Collector II typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision.

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