Also referred to as: Call Center Representative II - Outbound, Customer Support Representative, Experienced - Outbound, Telemarketing Representative II - Outbound
Requirements and Responsibilities

Contact Center Representative II - Outbound initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Being a Contact Center Representative II - Outbound documents and tracks orders and service feedback using a computer system. May require an associate degree. Additionally, Contact Center Representative II - Outbound typically reports to a supervisor or manager. The Contact Center Representative II - Outbound gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Contact Center Representative II - Outbound typically requires 1-3 years of related experience.

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