Also referred to as: Call Center Representative IV - Outbound, Customer Support Representative, Specialist - Outbound, Telemarketing Representative IV - Outbound
Requirements and Responsibilities

Contact Center Representative IV - Outbound initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Being a Contact Center Representative IV - Outbound documents and tracks orders and service feedback using a computer system. May require an associate degree. Additionally, Contact Center Representative IV - Outbound typically reports to a supervisor or manager. The Contact Center Representative IV - Outbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. To be a Contact Center Representative IV - Outbound typically requires 5-7 years of related experience.

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