Contact Center Representative IV - Outbound

Contact Center Representative IV - Outbound initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Being a Contact Center Representative IV - Outbound documents and tracks orders and service feedback using a computer system. May require an associate degree. Additionally, Contact Center Representative IV - Outbound typically reports to a supervisor or manager. The Contact Center Representative IV - Outbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. To be a Contact Center Representative IV - Outbound typically requires 5-7 years of related experience.