CRM Administrator I administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a CRM Administrator I monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, CRM Administrator I typically reports to a manager. The CRM Administrator I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a CRM Administrator I typically requires 0-2 years of related experience.
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