CRM Administrator II

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CRM Administrator II administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a CRM Administrator II monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, CRM Administrator II typically reports to a manager. The CRM Administrator II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a CRM Administrator II typically requires 2-4 years of related experience.