Dispatcher II

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Dispatcher II coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher II records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher II requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher II typically requires 1-3 years of related experience.