Also referred to as:
Employee Engagement Programs Representative I, Employee Experience Representative I
Requirements and Responsibilities
Employee Services Representative I implements employee engagement programs to facilitate a healthy and productive work environment and attract and retain employees for an organization. Provides necessary documents to communicate company policies or programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Representative I gathers and records data on program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Collaborates with management to assist with the selection and design of programs and provides insight on areas that offerings can improve. Additionally, Employee Services Representative I directs employees to education materials to help resolve questions about company programs or resources and elevates complex inquiries to management as necessary. Typically requires a bachelor's degree. Typically reports to a manager. The Employee Services Representative I work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Employee Services Representative I typically requires 0-2 years of related experience.
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