Enrollment & Billing Representative I

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Enrollment & Billing Representative I is responsible for processing and maintaining accurate enrollment and/or billing information for an insurance organization. Responds to questions from members, verifies eligibility, assists with enrollment, resolves billing issues, and updates records. Being an Enrollment & Billing Representative I ensures compliance with all legal regulations, industry standards, and operational guidelines. Requires a high school diploma or equivalent. Additionally, Enrollment & Billing Representative I typically reports to a supervisor. The Enrollment & Billing Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.