Enrollment & Billing Representative II

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Enrollment & Billing Representative II is responsible for processing and maintaining accurate enrollment and/or billing information for an insurance organization. Responds to questions from members, verifies eligibility, assists with enrollment, resolves billing issues, and updates records. Being an Enrollment & Billing Representative II ensures compliance with all legal regulations, industry standards, and operational guidelines. Requires a high school diploma or equivalent. Additionally, Enrollment & Billing Representative II typically reports to a supervisor. The Enrollment & Billing Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Enrollment & Billing Representative II typically requires 1-3 years of related experience.