Enrollment & Billing Supervisor

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Enrollment & Billing Supervisor supervises the team responsible for processing and maintaining accurate enrollment and/or billing information for an insurance organization. Responds to questions from members, verifies eligibility, assists with enrollment, and updates records. Being an Enrollment & Billing Supervisor handles more complex enrollment or billing issues. Ensures compliance with all legal regulations, industry standards, and operational guidelines. Additionally, Enrollment & Billing Supervisor may require an associate degree. Typically reports to a manager. The Enrollment & Billing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Enrollment & Billing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.