Also referred to as:
Fraud Detection Specialist III, Fraud Monitoring and Detection Specialist III, Senior Fraud Detection Associate
Requirements and Responsibilities
Fraud Detection Associate III is responsible for monitoring account activity to detect possible customer fraud. Reviews account activity to identify and research possible fraud cases. Being a Fraud Detection Associate III contacts customers after potential fraud detection to verify or explain unusual account activity. Uses established processes and procedures to reconcile fraud losses and document findings. Additionally, Fraud Detection Associate III escalates more complex fraud activity as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Detection Associate III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Fraud Detection Associate III typically requires 3-5 years of related experience.
