Also referred to as: Gaming Operations Senior Manager
Requirements and Responsibilities

Games Senior Manager is responsible for overseeing the gaming operations within a casino or similar gambling establishment. Monitors gaming tables to ensure proper operation, adherence to rules, and accurate payouts. Being a Games Senior Manager resolves customer issues, maintains security of the gaming area, and ensures compliance with both establishment rules and regulatory requirements. May require a bachelor's degree. Additionally, Games Senior Manager typically reports to a director. The Games Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Games Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

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