General Clerk I performs various routine and defined clerical tasks in an office environment. Prepares, files and maintains physical or electronic records and documents in required formats. Being a General Clerk I compiles and verifies information using simple calculations and standard procedures. Inputs data into a tracking database or system. Additionally, General Clerk I retrieves documents or responds to requests for information from internal or external customers by phone or e-mail. May assist with general office tasks such as copying, mailing, and ordering supplies. Requires a high school diploma or equivalent. Typically reports to a supervisor. The General Clerk I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.