Hotel Supervisor

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Hotel Supervisor supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Being a Hotel Supervisor ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Additionally, Hotel Supervisor may require a bachelor's degree. Typically reports to a manager. The Hotel Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Hotel Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.