Also referred to as: Client Project Implementation Consultant IV, Customer Project and Implementation Specialist IV, IT-Customer Project/Program Management, Specialist IV, Technical Implementation Services Specialist IV
Requirements and Responsibilities

Implementation Specialist IV supports external clients with implementing technical systems, software, hardware, or solutions. Evaluates use cases and client needs to develop configurations that support business processes. Being an Implementation Specialist IV defines and executes delivery and implementation plans. Ensures that implementations are completed on time, within budget, and meet client expectations. Additionally, Implementation Specialist IV tests and troubleshoots final system setups. Provides training and end-user support during and after the implementation process. May be involved in pre-sales product demonstrations or assist in scoping projects or developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a manager. The Implementation Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be an Implementation Specialist IV typically requires 7+ years of related experience.

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