Also referred to as:
Information Systems (IS) Generalist VI, IT Administrative Coordinator VI, IT Operations Coordinator VI
Requirements and Responsibilities
Information Technology Generalist VI performs overall information systems planning, implementation, and administration in a variety of IT functional areas. Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Being an Information Technology Generalist VI analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes. Maintains detailed documentation of methodologies, processes, and specifications of an organization's IT systems and assists with the planning and scheduling of IT initiatives. Additionally, Information Technology Generalist VI installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems, networks, and data and ensures backup strategies and recovery plans are up to date. Requires a bachelor's degree. Typically reports to a manager. To be an Information Technology Generalist VI typically requires 12+ years of related experience. Achievement and depth of knowledge of specialization or field is the main differentiator. Advisory role on complex and challenging projects and initiatives. Recognized for deep technical and industry knowledge and innovative thinking. Provides thought leadership and guidance to a functional area and the organization.
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