Also referred to as: IT Vendor Relations Specialist II
Requirements and Responsibilities

IT Vendor Management Analyst II is responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Assists vendor selection by reviewing and evaluating requests for proposals and contracts. Being an IT Vendor Management Analyst II monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. Develops dashboards, reports, and presentations to track vendor performance. Additionally, IT Vendor Management Analyst II proactively identifies areas where performance is at risk and collaborates with vendors to establish service quality mitigation strategies. Appropriately escalates vendor product and service issues. Typically requires a bachelor's degree. Typically reports to a manager. The IT Vendor Management Analyst II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an IT Vendor Management Analyst II typically requires 2 -4 years of related experience.

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