Mail Server Administrator administers and maintains the organization's email system(s). Monitors server performance and mail routing. Being a Mail Server Administrator creates user accounts and maintains security levels on databases. Provides first-level telephone support and troubleshoots issues. Additionally, Mail Server Administrator monitors existing messaging infrastructure and server usage, ensuring proper working order. Provides recommendations and plans for improvements to e-mail network. May document internal policies or develop training for end-users. Requires a bachelor's degree. Typically reports to a manager. The Mail Server Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Mail Server Administrator typically requires 2 to 4 years of related experience.