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Requirements and Responsibilities

Network Operations Director directs the overall operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Establishes policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Director develops network administrators and technicians with training in the best practices and technologies. Leads troubleshooting and resolution of significant network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Additionally, Network Operations Director manages budgets to ensure required tools and equipment are procured and maintained. Requires a bachelor's degree in engineering or it. Typically reports to senior management. The Network Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Network Operations Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.

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