Network Operations Specialist I

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Network Operations Specialist I analyzes and manages network operations within a Network Operations Center (NOC) to ensure optimal network performance, availability, and incident resolution. Analyzes network performance and monitoring data to identify and diagnose issues. Being a Network Operations Specialist I resolves complex network incidents and coordinates response across technical teams. Manages incident escalation, root cause analysis, and problem resolution. Additionally, Network Operations Specialist I develops and refines monitoring procedures, alerts, and operational documentation. Provides technical guidance to network operations technicians. Recommends improvements to enhance network reliability and operational efficiency. Typically requires a bachelor's degree. Typically reports to a manager. The Network Operations Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Network Operations Specialist I typically requires 0-2 years of related experience.