Network Operations Specialist III

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Network Operations Specialist III analyzes and manages network operations within a Network Operations Center (NOC) to ensure optimal network performance, availability, and incident resolution. Analyzes network performance and monitoring data to identify and diagnose issues. Being a Network Operations Specialist III resolves complex network incidents and coordinates response across technical teams. Manages incident escalation, root cause analysis, and problem resolution. Additionally, Network Operations Specialist III develops and refines monitoring procedures, alerts, and operational documentation. Provides technical guidance to network operations technicians. Recommends improvements to enhance network reliability and operational efficiency. Typically requires a bachelor's degree. Typically reports to a manager. The Network Operations Specialist III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Network Operations Specialist III typically requires 4-7 years of related experience.