Also referred to as:
Patient Accounting Supervisor, Patient Claims Supervisor
Requirements and Responsibilities
Patient Accounts Supervisor supervises the administration of patient accounts and ensures record keeping practices comply with industry regulations and operational standards. Coordinates activities and delegates workflow to ensure timely billing and claims processing. Being a Patient Accounts Supervisor verifies payment sources and insurance policies and submits claims and required documentation to the appropriate third-party payers. Researches and resolves patient inquiries involving account charges, insurance payments, and balances. Additionally, Patient Accounts Supervisor produces account summaries detailing total charges for services, payments received and adjustments made, account balance, and payment due date. May require a bachelor's degree. Typically reports to a manager. The Patient Accounts Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Patient Accounts Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
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