Also referred to as:
Patient Appointment Preparation and Scheduling Coordinator
Requirements and Responsibilities
Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or its equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision.