Also referred to as: Healthcare Support Care Navigator, Patient Care Navigator
Requirements and Responsibilities

Patient Navigator supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Being a Patient Navigator identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, child care, translation, and other needed services. Additionally, Patient Navigator tracks and documents metrics and outcomes. RN is not required but experience in healthcare or social services support is typical. May require an associate degree or equivalent. Typically reports to a manager or head of a unit/department. The Patient Navigator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Navigator typically requires 3-5 years of related experience.

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