Also referred to as: Policy Operations Clerk III, Policy Operations Lead Clerk, Policy Processing Coordinator III
Requirements and Responsibilities

Policy Processing Specialist III is responsible for modifying, updating, and processing existing policies and claims to reflect any changes in beneficiary, amount of coverage, or type of insurance. Evaluates information from application for completeness, accuracy, and policy requirements. Being a Policy Processing Specialist III responds to questions from customers, processes payments, issues premium notices, and enters billing/account changes. May cancel policies for late or no payment of premium. Additionally, Policy Processing Specialist III requires a high school diploma or equivalent. Typically reports to a supervisor. The Policy Processing Specialist III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Policy Processing Specialist III typically requires 3-5 years of related experience.

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