Also referred to as: Product Quality Assurance Technician II
Requirements and Responsibilities

Product Quality Systems Technician II supports the coordination and implementation of product quality assurance processes, systems, and controls. Responsible for monitoring daily workflows, focusing on the prevention and containment of systemic product quality issues. Being a Product Quality Systems Technician II collaborates with engineering, production, and supply chain teams to deploy product quality assurance initiatives and process changes. Conducts routine process audits to ensure product quality assurance policies are in use and effective. Additionally, Product Quality Systems Technician II documents failures or nonconformance and collects samples, photos, and pertinent data for root cause analysis. May require an associate degree. Typically reports to a supervisor. The Product Quality Systems Technician II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Product Quality Systems Technician II typically requires 1-3 years of related experience.

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