Also referred to as:
Subrogation Claim and Recovery Supervisor
Requirements and Responsibilities
Subrogation Supervisor supervises a team of subrogation specialists to ensure effective identification and pursuit of recovery opportunities. Assigns and monitors caseloads to balance workload and meet established recovery and quality standards. Being a Subrogation Supervisor reviews recovery files, demands, and negotiations to verify accuracy and adherence to procedures. Provides coaching, training, and day-to-day technical guidance to support staff development and performance. Additionally, Subrogation Supervisor resolves escalated or complex recovery matters and disputes with third parties and insurers. Ensures compliance with applicable laws, regulations, and company procedures. Requires a bachelor's degree. Typically reports to a manager. The Subrogation Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Subrogation Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
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