System Documentation Specialist II

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System Documentation Specialist II develops, prepares, and maintains functional, configuration, and user interface documentation for computer software and hardware products. Produces foundational manuals, release notes, user documentation, and online instructional content. Being a System Documentation Specialist II documents enhancements or changes to a product or process using a standardized style and structure. Researches, reviews, and collects all related technical information to be reflected in the documentation. Additionally, System Documentation Specialist II uses a variety of editing, content management, diagramming, screen capture, and other documentation tools. Requires a bachelor's degree. Typically reports to a manager. The System Documentation Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a System Documentation Specialist II typically requires 2-4 years of related experience.